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Vacancy for Service Transition Manager at MTN Nigeria

Location(s): • Lagos

Specialization: • IT/ Software • Telecom

Industry: • ICT / Telecommunications

Application Deadline: 07 September, 2016

Job Type Fulltime

mtn1

The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job TitleService Transition Manager

Job Condition

Normal MTNN working conditions

May be required to work extended hours

Occasional local and international travel often at short notice.

JOB REQUIREMENTS

MIN REQUIRED EXPERIENCE:

6 year(s)

MIN QUALIFICATION:

Bachelor’s Degree/HND

DESIRED COURSES:

  • Computer Science• Computer Engineering

OTHER REQUIREMENTS:

Experience & Training:

First degree in Computer Science/ Engineering or related discipline

Fluent in English

ITIL v3 Expert, PMP or PRINCE2

Master’s Degree in a relevant discipline will be an added advantage

Minimum 6 years’ experience which includes:

Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others

Experience working in a medium to large organization

Experience in developing and Managing Change, Configuration and Release Management in an IT environment to support service delivery.

Hands on experience in developing and managing business SLAs and contracts with inclusion of License management for the organisation.

Hands-on experience in Support service in an ITIL based service organization

ITIL  practitioners training

Effective customer service.

Project management

Negotiation management skills

Effective communication skills.

Service Management software.

Minimum Qualification

BEng, BTech, HND or BA qualification

Click here to apply: http://bit.ly/1KrKqaO

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